We display the stock status and estimated order processing time on the product page for each and every product on our website. If products are in stock, we usually dispatch your order within 2-4 business days. Please refer to the product page to get an estimate.
Items have different order processing times depending on the product’s stock status.
The stock status descriptions used on our website are:
- In stock - Leaves in 2-4 business days
This means the product is available at our warehouse and will be dispatched on the same business day or next business day after the order was placed.
- In stock at supplier - Leaves in 10-13 business days
This means the product is available from our supplier and we will source the item for you. As a result, the order processing will take a few more days before the order can be dispatched from our warehouse.
- Print on Demand - Leaves in 13-18 business days after printing
This means the product is printed for you when you place your order. We cannot estimate shipping dates for Print on Demand items, and sometimes lengthy delays can occur at the printer. Zookal does not offer change of mind returns for print-on-demand items once an order is placed, so please ensure this is the product you are after, and that you are able to wait for the item to be printed.
While we do our best to keep up with your expectations, please note that during busy periods, order processing times may be slightly affected and may take longer than usual. Please contact us should you have any concerns or questions.
For estimated delivery times through Australia Post, you may check this link: https://auspost.com.au/service-updates/domestic-delivery-times